Privacy policy

Last updated: July 7, 2026

Privacy Policy

This Privacy Policy explains how The Loot Goblin Mart Limited, trading as The Goblin Mart ("we", "us", or "our"), collects, uses, stores, and protects your personal information when you visit our website, create an account, place an order, or otherwise interact with our services.

We are committed to protecting your privacy and processing your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Irish Data Protection Act 2018, and other applicable data protection laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

The Goblin Mart is operated by The Loot Goblin Mart Limited.

For the purposes of GDPR, The Loot Goblin Mart Limited is the Data Controller responsible for your personal information.

If you have any questions regarding this Privacy Policy or how we handle your personal data, you can contact us at:

Email: thegoblinmart@gmail.com

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information you provide

This includes:

  • Name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Account login details
  • Customer support enquiries
  • Product reviews
  • Information you voluntarily provide when contacting us

Payment Information

Payments are processed securely by trusted payment providers including Shopify Payments, Stripe, PayPal and other supported payment processors.

We do not store your full credit or debit card details.

Order Information

When you place an order we collect information relating to:

  • Products purchased
  • Order history
  • Delivery information
  • Returns
  • Refunds
  • Exchanges

Automatically Collected Information

When you visit our website we automatically collect certain technical information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website pages visited
  • Time spent on pages
  • Referral source
  • Cookie information

This information helps us improve our website and provide a better shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfil orders
  • Deliver purchases
  • Process payments
  • Manage your customer account
  • Respond to customer enquiries
  • Process returns and refunds
  • Prevent fraud and protect our business
  • Improve our website and services
  • Analyse website performance
  • Comply with legal obligations

Where you have provided consent, we may also use your information to send newsletters, promotions and special offers.

You may unsubscribe from marketing emails at any time.

Legal Basis for Processing

Under GDPR, we process your personal information on one or more of the following legal bases:

Performance of a Contract

To fulfil your orders and provide our services.

Legal Obligation

Where we are legally required to retain certain information for accounting, taxation or regulatory purposes.

Legitimate Interests

To improve our website, prevent fraud, secure our services and manage our business efficiently.

Consent

For marketing emails, cookies and personalised advertising where consent is required.

Cookies

Our website uses cookies and similar technologies.

Cookies help us:

  • Keep the website functioning correctly
  • Remember your preferences
  • Analyse website traffic
  • Improve website performance
  • Measure advertising effectiveness

Where required by law, we will request your consent before placing non-essential cookies on your device.

You may manage your cookie preferences through our cookie banner or by changing your browser settings.

Marketing

If you choose to receive marketing communications, we may send you information about:

  • New product releases
  • Promotions
  • Discounts
  • Events
  • Store updates

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

We do not sell your personal information.

Sharing Your Information

We only share your information where necessary to operate our business.

This may include:

  • Shopify
  • Payment providers
  • Shipping and courier companies
  • Website hosting providers
  • IT service providers
  • Analytics providers
  • Marketing providers (where you have consented)

These providers only process your information on our behalf or as necessary to provide their services.

International Transfers

Some of our service providers may process information outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are in place, including the use of European Commission Standard Contractual Clauses or other legally recognised transfer mechanisms.

How Long We Keep Information

We only retain personal information for as long as necessary to:

  • Provide our services
  • Fulfil legal obligations
  • Resolve disputes
  • Prevent fraud
  • Maintain business records

Where information is no longer required it will be securely deleted or anonymised.

Your Rights

If you are located within the European Economic Area (EEA), including Ireland, you have the following rights under GDPR:

  • Right of access to your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent where processing relies on consent
  • Right to lodge a complaint with the Irish Data Protection Commission

To exercise any of these rights, please contact us using the details below.

We may request proof of identity before responding to your request.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will remove it where appropriate.

Security

We take appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us:

The Loot Goblin Mart Limited
Trading as The Goblin Mart

Email: thegoblinmart@gmail.com

Address: 147 Morristown Woods, Newbridge, Kildare, Ireland.

If you are not satisfied with our response, you have the right to make a complaint to:

Data Protection Commission (Ireland)
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Website: https://www.dataprotection.ie/